Frequently Asked Questions
Everything you need to know about styling your home with Kline Collective.
What is the typical shipping timeframe for furniture and decor?
Standard shipping usually takes 5-10 business days. For larger furniture items or custom pieces, delivery may take 2-4 weeks depending on your location and the specific artisan lead times.
Do you offer international shipping?
Yes, Kline Collective ships to most countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original condition and packaging. Please note that custom-made furniture and final sale items are not eligible for return.
Are your products covered by a warranty?
Most of our furniture pieces come with a 1-year limited warranty covering manufacturing defects. Please contact our support team with your order number to initiate a warranty claim.
What should I do if my order arrives damaged?
If your item arrives damaged, please take photos of the packaging and the product immediately and contact us within 48 hours. We will arrange for a replacement or a full refund at no extra cost.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options through Klarna and Affirm.